MOHRE Enquiry UAE: Login, Services, App & Status Check Guide (2026)

Published On: August 8, 2026
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If you need to check an employment contract, follow a labour transaction, manage work permits, or contact the UAE labour authority, the MOHRE UAE portal is an important official digital channel. MOHRE (Ministry of Human Resources and Emiratisation) provides services for employees, employers, domestic workers, and other users. Through the official website, users can access MOHRE Enquiry UAE, enquiry MOHRE, MOHRE login, MOHRE enquiry services, and MOHRE enquiry status tools, while the MOHRE Enquiry UAE app provides convenient mobile access.

For more UAE government services, guides, and online enquiry tutorials, visit our homepage to explore the latest updates and step-by-step guides.

What Is MOHRE Enquiry UAE?

MOHRE Enquiry UAE refers to the online enquiry and information services provided by the UAE Ministry of Human Resources and Emiratisation.

These services are particularly useful for people who want to check information related to employment and labour transactions. The exact information required depends on the enquiry you are making.

For example, an employee may need to check an employment contract, while an employer may need to follow a work permit or establishment-related transaction.

MOHRE Enquiry UAE also provides dedicated online systems for specific enquiries. For employment offers and contracts, its official enquiry service can request details such as a transaction number, passport number, nationality and date of birth, depending on the selected service.

What Can You Check Through MOHRE?

Depending on the service available for your transaction, MOHRE online services can help with areas such as:

  • Employment offers and contracts
  • Work permits
  • Labour-related transactions
  • Employment information
  • Applications and transaction follow-up
  • Labour complaints and related services
  • Employer and establishment services
  • Support requests
  • Certain payment and service enquiries

The information and login requirements are not identical for every service, so it is better to use the specific MOHRE service rather than entering personal information into an unrelated enquiry page.

Quick Tip: Keep your transaction number, work permit details, passport information or Emirates ID available before starting a MOHRE Enquiry UAE. The required information varies according to the service.

MOHRE Login UAE: How to Access Online Services

A common reason people search for MOHRE login UAE is to access services that require user authentication.

Start from the official MOHRE website rather than relying on unofficial websites or third-party pages:

From there, look for the relevant digital service or enquiry option. MOHRE operates several service channels, so the exact login screen can differ depending on whether you are an employee, employer, company representative or another type of customer.

Before You Log In

Have the following information ready where applicable:

  • Emirates ID
  • Passport details
  • Mobile number
  • Transaction or application number
  • Work permit information
  • Establishment information
  • OTP or other verification details
MOHRE Login UAE portal for accessing online services

Do not share your OTP, password or other authentication information with another person.

How to Perform a MOHRE Enquiry UAE

The simplest approach is to identify what you want to check first. MOHRE Enquiry has different enquiry and service channels, so using the correct service can save time.

Step 1: Open the Official MOHRE Website

Visit the official Ministry website:

Avoid entering your personal or employment information on websites that merely use terms such as “MOHRE enquiry” but are not operated by the UAE government.

Open the official MOHRE website in the UAE

Step 2: Find the Relevant Service

Choose the service that matches your requirement. For example, someone checking an employment contract should use the employment offer and contract enquiry service rather than a general support form.

MOHRE’s official contract enquiry page currently provides options covering job offers, work permits with job offers, work permit renewal and work permits without a job offer. (MOHRE Receipts)

Find the relevant MOHRE service on the UAE online portal

Step 3: Enter the Required Information

The fields depend on the enquiry.

For the employment contract enquiry, the official MOHRE page can request:

  1. Transaction number
  2. Passport number
  3. Nationality
  4. Date of birth
  5. CAPTCHA verification

After entering the requested details, select the option to view the contract.

Official employment contract enquiry: View MOHRE Employment Contract

Enter the required information for a MOHRE enquiry in the UAE

Step 4: Review the Result

If the information matches the MOHRE Enquiry UAE record, the relevant result can be displayed. Depending on the service, this may include an employment contract or information associated with your transaction.

The official contract system also provides a contract preview and a PDF download option for available records.

If the system does not return a result, check that the details were entered exactly as they appear in the relevant records.

Review the MOHRE enquiry result online in the UAE

MOHRE Status Check: How to Track an Application

A MOHRE status check is useful when you have already submitted a labour-related transaction and want to know whether it is still being processed, approved, returned or requires another action.

The information required depends on the transaction. Before starting, keep the reference or transaction details provided when the application was submitted.

For support-related requests, MOHRE’s official system allows customers to search using a request number and verification code. The results can show information such as the creation date, processing date and request status.

What You Need for a Status Check

Depending on the type of request, you may need:

  • Application or request number
  • Transaction number
  • Work permit number
  • Establishment number
  • Personal number
  • Verification code or OTP
Information needed for a MOHRE status check in the UAE

MOHRE’s customer-support system specifically lists several possible reference types, including a reference number, transaction number, work permit number, establishment number and personal number.

Official MOHRE support/status service: MOHRE Support & Request Search

MOHRE App: Mobile Access to Services

The MOHRE app provides another way to access Ministry services from a mobile device. MOHRE’s official information identifies its mobile application as one of the channels available to business owners and employees in the UAE.

The mobile option can be useful when you regularly need to access labour-related services without opening the website on a computer.

However, always obtain the application through an official app-store listing or a link provided by the MOHRE website. Avoid downloading APK files or applications from unknown websites.

MOHRE Website vs MOHRE App

OptionBest for
MOHRE WebsiteDetailed online services and enquiries
MOHRE AppMobile access to MOHRE services
MOHRE SupportTechnical problems and customer requests
Approved Service CentresCustomers who need assisted or in-person processing

MOHRE also uses approved service channels such as service centres, smart applications and Tawseel among its service-delivery options.

MOHRE Services UAE: What You Can Do Online

The MOHRE Enquiry UAE system is only one part of the Ministry’s digital services. MOHRE provides a broad range of online services for employees, employers, domestic workers, companies and other customers dealing with UAE labour matters.

The service you need depends on your situation. If you are an employee, you may be interested in checking your employment information or following a labour transaction. Employers, meanwhile, can use MOHRE’s digital channels for work permits, contracts, establishment services and other workforce-related procedures.

Common MOHRE Services

Some of the main areas you may encounter include:

  • Employment contract enquiries
  • Work permit services
  • Labour transaction enquiries
  • Employment offers
  • Contract-related services
  • Domestic worker services
  • Employer and establishment services
  • Labour complaints and support
  • Application and request follow-up
  • Customer support services

Because MOHRE Enquiry UAE services can change or be updated, use the Ministry’s official website as your starting point rather than relying on outdated instructions from third-party websites.

How to Check Your MOHRE Employment Contract

One of the most useful MOHRE enquiries is checking an employment contract or job offer.

If your employer has submitted the relevant transaction, you may be able to view the available contract information through MOHRE’s official enquiry system.

Follow These Steps

1. Open the official contract enquiry page.

MOHRE Employment Contract Enquiry

2. Select the appropriate enquiry type.

The page provides different options depending on the type of employment transaction you want to check.

3. Enter your details.

The system may ask for your transaction number, passport number, nationality and date of birth.

4. Complete the verification.

Enter the CAPTCHA shown on the page.

5. Submit the enquiry.

If the information matches the available MOHRE record, you can review the relevant employment information.

How to check your MOHRE employment contract online in the UAE

Why Check Your Contract?

Checking your contract online can help you confirm that the information recorded for your employment transaction is correct. It is particularly useful when you want to verify details before relying on information provided verbally by an employer or another party.

If something appears incorrect, do not simply assume that the online result is wrong. Compare it with your official documents and contact MOHRE Enquiry through an approved support channel if clarification is needed.

MOHRE Work Permit Enquiry

A MOHRE work permit enquiry is another common reason people visit the Ministry’s digital services.

Work permits are connected with employment and employer transactions, so the information available to you can depend on the type of permit and your role in the transaction.

Employers may have access to different services from individual employees. For this reason, there is no single enquiry form that works for every work-permit situation.

Before Checking a Work Permit

Keep any relevant information available, such as:

  • Work permit or transaction number
  • Passport information
  • Emirates ID details, where applicable
  • Employer or establishment information
  • Application reference number

Enter the information carefully. A small difference in a number or personal detail can prevent the system from finding the relevant transaction.

Important: Use the official MOHRE website or an official MOHRE service page when checking employment or work-permit information. Avoid giving passport, Emirates ID or account details to unofficial enquiry websites.

MOHRE Complaint and Support Services

Sometimes a status enquiry does not solve the problem. For example, your transaction may appear delayed, you may have difficulty accessing an online service, or you may need assistance with a labour-related matter.

In such cases, MOHRE Enquiry UAE provides customer support channels through its official systems.

The MOHRE support portal includes a facility for searching customer requests using reference information. This can be useful when you have already submitted a request and need to follow its progress.

MOHRE Customer Support Portal

How to Search a MOHRE Support Request

If you have a request reference, the general process is:

  • Open the official MOHRE support portal.
  • Go to the customer request search option.
  • Select or enter the relevant reference information.
  • Enter the required verification details.
  • Submit the search.
  • Review the displayed request information and status.

The exact fields can vary depending on the request and the service used.

MOHRE Services Available Online

The MOHRE website brings together several categories of labour-related services. The services available to you depend on your role and the transaction involved.

Employment Services

Employees can use relevant MOHRE services to access information connected with their employment relationship.

This can include enquiries relating to employment offers and contracts. MOHRE’s official employment offer enquiry service provides options for checking different types of employment-related transactions.

Work Permit Services

Employers and authorised users can access services related to UAE work permits.

Depending on the situation, this can involve applying for or managing work-permit-related transactions. The required documents, eligibility conditions and fees depend on the specific permit service.

Labour Complaints

MOHRE also provides channels for employees and employers dealing with labour disputes.

If you have a workplace dispute, use the appropriate official MOHRE Enquiry UAE complaint channel rather than relying on a private website claiming to submit the complaint on your behalf.

Domestic Worker Services

MOHRE also handles services connected with domestic workers and their employment arrangements.

Sponsors and other eligible users should select the specific domestic-worker service applicable to their situation.

Enquiry and Tracking Services

Enquiry tools are particularly useful when you want information about an existing transaction rather than starting an entirely new application.

This is where the MOHRE status check becomes important.

MOHRE Enquiry for Employees

Employees often use MOHRE Enquiry UAE services to answer practical questions about their employment records and transactions.

For example, you might need to:

  • Check an employment contract
  • Verify an employment offer
  • Follow a submitted request
  • Check information connected with a work permit
  • Find support for a labour-related issue
  • Access available digital employment services

The most important point is to identify the transaction before starting the enquiry. If you know what document, application or service you are trying to check, it becomes much easier to select the appropriate MOHRE Enquiry UAE channel.

What If Your MOHRE Status Has Not Changed?

A common concern after submitting an application is seeing the same status for longer than expected.

First, confirm that you are checking the correct transaction. If you have several applications or requests, it is easy to enter the wrong reference number.

Then check the following:

Reference number: Make sure the transaction or request number is correct.

Personal details: Verify that the information entered matches the official record.

Application type: Make sure you are using the enquiry service associated with the transaction.

Supporting requirements: Some transactions may require additional information, documents or action before they can progress.

Official support: If you cannot determine what is holding up the request, use MOHRE’s official support channels rather than repeatedly submitting the same application.

A Useful MOHRE Status Check Routine

When following an application, keep a small record of:

InformationWhy it helps
Transaction numberIdentifies the application
Submission dateHelps you track when it was started
Service nameEnsures you use the correct enquiry
Employer/establishment detailsHelps identify business transactions
Current statusShows the latest available progress
Support referenceUseful if you contact MOHRE Enquiry UAE

This simple record can save time if you need to contact customer support later.

MOHRE App or Website: Which Should You Use?

Both channels can be useful, but your choice depends on what you are trying to accomplish.

The MOHRE website is generally the better starting point when you need to locate a specific enquiry, read service instructions or access a detailed online service.

The MOHRE app can be more convenient when you regularly use Ministry services from your phone.

For an occasional MOHRE Enquiry UAE, starting with the official website is usually the easiest approach because you can identify the relevant service before proceeding.

Here is Part 3, continuing directly from Part 2 and completing the guide with troubleshooting, practical tips, FAQs, metadata and the final takeaway.

Common MOHRE Enquiry UAE Problems and Solutions

Sometimes a MOHRE Enquiry UAE does not immediately return the information you expect. This does not necessarily mean that your application or employment record is missing.

Before contacting support, check the basic details you entered and make sure you are using the correct MOHRE service.

1. MOHRE Cannot Find My Transaction

If your transaction does not appear, check:

  • The transaction number is correct.
  • Your passport details match the submitted information.
  • Your date of birth has been entered correctly.
  • You selected the correct enquiry type.
  • The transaction was actually submitted through MOHRE.

If the information is correct but the record still cannot be found, use an official MOHRE support channel for further assistance.

2. My MOHRE Status Has Not Updated

A status that has not changed does not automatically mean that the application has been rejected.

The best approach is to keep your transaction reference and check the relevant official service again. If the issue continues, contact MOHRE Enquiry support and provide the reference number so the request can be identified more easily.

3. I Cannot Log In to MOHRE

If you are having trouble with MOHRE login UAE, first make sure you are using the official website or application.

Then check whether:

  • Your login information is correct.
  • Your mobile number is available for verification.
  • Your account details are up to date.
  • The service you are trying to access requires a different authentication method.
  • The website or application is displaying a temporary technical issue.

Avoid repeatedly creating new accounts when the problem may simply be related to an existing profile or verification process.

4. My Employment Contract Information Looks Wrong

If the information shown through a MOHRE contract enquiry does not match your documents, compare the details carefully before taking action.

Check names, dates, passport information and other employment details. If there is a genuine discrepancy, use MOHRE’s official support channels to ask how it should be corrected.

Do not rely solely on screenshots or information provided by another person when dealing with an official employment record.

How to Contact MOHRE for Help

When an online MOHRE Enquiry UAE does not answer your question, the next step is to use an official MOHRE support channel.

The Ministry provides customer support through its official digital channels, including its support portal.

MOHRE Customer Support

Before contacting support, prepare the information connected with your request. Having the correct reference number can make it easier for the support team to identify the transaction.

Keep These Details Ready

Depending on your issue, you may need:

  • Full name
  • Passport information
  • Emirates ID details, where applicable
  • Transaction number
  • Request number
  • Work permit number
  • Establishment information
  • Relevant employment documents

Only provide personal information through an official MOHRE channel.

Important Tips Before Using MOHRE Online Services

A few simple precautions can make the process easier and safer.

Use the Official Website

Always begin with the official MOHRE domain:

mohre.gov.ae

Be careful with websites that copy government branding or use phrases such as “MOHRE enquiry” without being an official UAE government service.

Keep Your Reference Number

If you submit an application or support request, save the reference number. You may need it later for a MOHRE status check.

A screenshot, PDF or written record can also help you remember the transaction details.

Check Information Before Submitting

Incorrect personal information can make an enquiry difficult to complete. Before selecting the submit or search button, check every number carefully.

Don’t Share OTPs or Passwords

MOHRE Enquiry UAE can involve identity verification. Never give your password, OTP or authentication information to someone simply because they claim to be helping with your application.

Use Updated Official Information

Government portals can change their layouts, service names and digital procedures. If an older guide conflicts with the current MOHRE website, treat the current official service information as the more relevant source.

MOHRE Enquiry UAE: Quick Comparison of Main Options

RequirementBest MOHRE option
Check employment contractOfficial contract enquiry
Check a submitted requestMOHRE support/request search
Access online labour servicesMOHRE website
Use services from a mobile deviceOfficial MOHRE app
Employer-related transactionsMOHRE employer/business services
Need help with an online requestMOHRE support

The important point is that MOHRE Enquiry UAE is not a single form covering every Ministry service. Different transactions can have different enquiry methods and information requirements.

Frequently Asked Questions About MOHRE Enquiry UAE

MOHRE deals with the employment side of the process, including the worker’s work permit and employment contract. In most cases, the employer is responsible for submitting the cancellation request for these documents through MOHRE.

The actual residence visa cancellation is handled separately by the immigration authority. For Dubai, this is the GDRFA, while ICP handles immigration services in the other emirates.

Important: If an employer refuses to cancel your employment documents, you can raise an official complaint with MOHRE. The ministry can then contact the employer and require them to take the necessary steps to process the cancellation.

In short, MOHRE handles the employment cancellation, while the relevant immigration authority completes the residence visa cancellation.

Not directly. MOHRE can cancel the employee’s work permit and labour contract, but it does not carry out the final cancellation of a UAE residence visa. The MOHRE cancellation is generally part of the process that must be completed before the relevant immigration authority can cancel the residence visa.

If you are outside the UAE and need to contact the Ministry of Human Resources and Emiratisation (MOHRE), you can use its international contact channels. The available options include email and the international call centre.

MOHRE contact options:

  • Email: [email protected]
  • International Call Centre: 00971-68034000
  • MOHRE Call Centre: 600590000
  • Labour Claims and Advisory Centre: 80084

For employment-related questions or labour concerns, choose the contact channel that best matches your situation.

MOHRE provides several services that can be accessed around the clock, but not every MOHRE service operates 24/7. The call centre, website and mobile app allow users to access support or digital services at any time, while physical service centres follow set working hours.

MOHRE Services Available 24/7

You can use the following channels outside normal office hours:

  • Call Centre: Dial 600590000 for 24/7 support and automated services.
  • MOHRE Website: Submit digital applications, check application updates and manage employment contracts online at any time.
  • MOHRE Smart App: The mobile app provides continuous access to available digital services on iOS and Android.

What About MOHRE Offices?

Physical MOHRE Customer Happiness Centres generally operate during daytime working hours rather than around the clock. The stated schedule is Monday to Thursday, 7:30 AM to 3:30 PM, and Friday, 7:30 AM to 12:00 PM, with closures on weekends and public holidays.

Tasheel and Twa-Fouq service centres also have limited operating hours. Their schedules can differ depending on the branch and location, so it is best to check the specific centre before visiting.

Quick answer: MOHRE’s digital channels are available 24/7, but its physical centres are not.

When an employee leaves a company, the employer is required to cancel the employee’s labour card records within 14 days. This cancellation confirms to the relevant authorities that the employee is no longer working for that company.

The 14-day period is an important requirement for the employer and should be completed after the employee’s employment ends.

MOHRE provides a toll-free call centre through 80060, allowing users to contact the ministry without a call charge. The service is available from 8:00 AM to 8:00 PM, Saturday to Thursday, and support is offered in four languages.

You can also access MOHRE services through its official website and mobile application. The website is available at www.mohre.gov.ae, while the MOHRE Smart App can be downloaded through the Apple App Store and Google Play.

These options give users several ways to contact MOHRE or access its services, whether they prefer calling, using the website, or managing services through a smartphone.

If you want to check your status through MOHRE, it is important to understand what the ministry actually tracks. MOHRE primarily handles work permits, labour contracts and employment-related transactions, rather than the official UAE residence visa itself. You can therefore use MOHRE channels to check the progress of a work permit or labour transaction.

Check Your Status Through the MOHRE Website

The online enquiry service can be used to follow a work permit or transaction. Depending on the service, you may need your work permit number, application or transaction number, or passport details.

The general process is:

  1. Open the official MOHRE website.
  2. Go to Enquiry Services or Transactions Inquiry.
  3. Select the relevant option, such as Work Permit Inquiry or Transaction Status.
  4. Enter the requested work permit, transaction/application or passport number.
  5. Submit the enquiry and review the available status information.

Use the MOHRE Mobile App

You can also check employment-related application information through the MOHRE mobile app, available for iOS and Android.

After downloading the app:

  • Sign in using UAE Pass or Emirates ID, where supported.
  • Open your account dashboard.
  • Look for the relevant work permit or application status.
  • Review the latest information displayed for your transaction.

Other Ways to Contact MOHRE

If you cannot find the information you need online, you can contact MOHRE through its call centre at 600 590 000. The supplied information also lists WhatsApp support through the same number.

Important: MOHRE status checks are for employment and labour-related records. If you need to verify the status or validity of your actual UAE residence visa, you should use the appropriate immigration channel, such as the ICP Smart Services Portal or the relevant emirate’s immigration authority, such as GDRFA in Dubai.

MOHRE provides a WhatsApp contact option for people who need help with employment-related enquiries, transaction tracking and general support. You can reach the service through 600590000, with assistance available in Arabic and English.

Using the MOHRE WhatsApp Service

To get started, save +971 600590000 in your phone contacts and open a WhatsApp chat with the number. Send a message to begin the automated service, then follow the available options for your enquiry.

Depending on your needs, you may see categories such as:

  • Establishments and Workers
  • Domestic Workers
  • Transaction-related services and enquiries
  • Support options

Live assistance or video-call support may also be available during the stated working hours: Monday to Thursday, 7:30 AM to 3:00 PM, and Friday, 7:30 AM to 12:00 PM.

If WhatsApp does not provide the information you need, you can use the official MOHRE website to find other contact options, including email and standard call-centre support.

A new salary payment requirement is set to apply to UAE private-sector employers from 1 June 2026. Under Ministerial Resolution No. 340 of 2026, issued by MOHRE on 12 May 2026, employers must pay employee salaries by the first day of each Gregorian month.

The rule establishes a fixed payment deadline, meaning employers do not receive an additional grace period after the monthly due date. Private-sector companies should therefore ensure their payroll processes are arranged to meet the new deadline from June 2026 onwards.

Yes. MOHRE can cancel a UAE work permit, although the usual process starts with the employer. When an employment relationship ends, the employer normally submits the cancellation request through the MOHRE system or an authorised typing centre.

There are situations where MOHRE can intervene directly. If an employer refuses to cancel the permit or fails to cooperate after an employee files an official complaint, the ministry may proceed with the cancellation after the required process. According to the supplied information, this can happen when the employer does not respond or cooperate within five working days.

When Can MOHRE Intervene?

MOHRE may also cancel work permits through regulatory or administrative procedures. This can apply when an establishment is identified as fake or non-compliant with labour regulations, fails to meet Wage Protection System (WPS) requirements, or has been closed down.

If your employer is delaying or refusing to cancel your work permit, you can raise the issue with MOHRE through its call centre at 600 590 000, website or mobile app. The ministry may first attempt to resolve the matter between the employee and employer before taking further action.

Employer Cancellation vs MOHRE Intervention

  • Normal cancellation: The employer submits the work permit cancellation request after the employment relationship ends.
  • MOHRE intervention: An employee can file an official complaint if the employer refuses or delays the cancellation.
  • Regulatory cancellation: MOHRE may cancel permits when an establishment breaches labour requirements or is subject to relevant administrative action.

The key point is that although employers normally handle work permit cancellation, MOHRE has mechanisms to intervene when an employer does not cooperate or when regulatory action is required.

Final Thoughts

A MOHRE enquiry UAE is a convenient way to access important labour and employment-related information through the UAE Ministry of Human Resources and Emiratisation. Whether you need to check an employment contract, track an application, review a work-permit transaction, access MOHRE services, or use the MOHRE app, the official portal provides a reliable starting point. For accurate and secure results, always use the official MOHRE website, select the correct enquiry service, keep your transaction and identification details ready, and follow the instructions provided by the system. If you face any issue with login, status checks, contracts, or other services, use MOHRE’s official support channels instead of relying on unofficial websites.

GulfServiceInfo Editorial Team

The GulfServiceInfo Editorial Team researches and publishes accurate, easy-to-follow guides on government, education, finance, immigration, employment, and public services across the UAE, Kuwait, and Qatar. Every article is fact-checked and references official government sources whenever possible to help readers access services confidently and efficiently.

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